Why You Need a Technology Plan Before you purchase software that is going to provide an important function for your business such as for customer relationship management (CRM), work flow management, customer service or the like, you should develop a technology plan. While the software you...
[caption id="attachment_8664" align="alignright" width="300"] Operational Improvement[/caption] This article has some great advice on overcoming some of the challenges of a growing company. I especially liked the discussion of growing technology and processes to better control an organization with more employees. In fact I have an upcoming...
This article suggests some ways to get more customers and use common applications to boost productivity. I especially like the use of software in the cloud which I recommend rather than buying locally installed software. This facilitates access from anywhere and eliminates the headaches of...
Here is a useful article describing how to offer e-commerce capability and fulfillment with service that matches or exceeds the big boys while maintaining your company’s uniqueness. https://www.entrepreneur.com/article/295945 Offer flawless service, and your customers will keep coming back. Lately, e-commerce order and fulfillment seems dominated by Goliaths. In...
Following up on a post from last week on ways to control the use of employees’ own devices when used for work, here is a useful article on protecting customer data. This is very important topic and most small businesses don’t know what to do,...
With employees more and more using their own devices (phones, tablets, etc.) for on the job work, every small business owner needs some policies and controls on their use. Here is a useful article that discusses this. https://smallbiztrends.com/2013/06/byod-trend-productivity-security.html...
As most of my clients use QuickBooks, I thought I would pass around this article that discusses some of the navigation and other updates just announced. https://smallbiztrends.com/2017/05/quickbooks-online-navigation-changes.html...
