Building an Economic Moat: Strategy Nerd Stuff for Service Providers

Building an Economic Moat: Strategy Nerd Stuff for Service Providers

Here is an article that is really about differentiating your product or service.  In this way, you can charge more because you are providing more value to the customer.  I often recommend providing a great customer experience for those in retail or services, but it applies to almost any company.  The better your service, the harder it is for competitors to take your customers.  And if you work on it continuously, your competitors will not be able to catch up.  This translates into a long term competitive advantage.  You don’t have to be a business strategy consultant to see that.

Read the full article at: http://mspmentor.net/blog/building-economic-moat-strategy-nerd-stuff-service-providers

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