Customer Experience

3 Steps to Figure out What Customers Want from You – Improving the Customer Experience

Figuring out what your customers want from you is key to improving the customer experience for them. If you are like a lot of my clients, you compete every day with companies with big marketing budgets and a big research and product development budgets. The...

April 26, 2017 / 0 Comments

Improving the Customer Experience

Most people understand that having a great customer experience for their customers is the key to customer satisfaction and positive word of mouth. The customer experience is not just the buying process but starts with the awareness phase and continues past the actual purchase to...

April 19, 2017 / 0 Comments

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