Step 5 – Improving Efficiency [caption id="attachment_9149" align="alignright" width="300"] Improving Efficiency[/caption] Are your production or service processes efficient? Are they carried out at the lowest possible cost for the quality and timeliness you want? The last part of that question is most important – for the quality...
I have noticed in my own life that common items I depend on such as vitamins, toilet paper, crackers, etc. are increasingly out of stock, sometimes for long periods of time – weeks or even months. I suspect that some of this is related to...
A fair number of clients ask me to help them cut costs as a means to improve profitability. I am happy to help them. But my help comes with a warning. In nine years as a small business consultant, I have rarely found cost cutting...
Please take a look at an article I wrote that was just published in the November edition of the Rhode Island Small Business Journal print and online versions (www.RISBJ.com). In it, I describe some of the common pitfalls that small companies get trapped into when...
[caption id="attachment_8664" align="alignright" width="300"] Operational Improvement[/caption] This article has some great advice on overcoming some of the challenges of a growing company. I especially liked the discussion of growing technology and processes to better control an organization with more employees. In fact I have an upcoming...
[caption id="attachment_8660" align="alignright" width="234"] Satisfaction With Contractors[/caption] An article I wrote was just published in the September edition of the Rhode Island Small Business Journal print and online versions (www.RISBJ.com). In it, I describe the most important action that contractors can take to have satisfied customers. I...
I am very pleased to tell all of you about an article I wrote that was just published in the August edition of the Rhode Island Small Business Journal print and online versions (www.RISBJ.com). In it, I describe the initial interaction that a small business...
