How to Become a Customer Retention Guru

May 02, 2017 How to Become a Customer Retention Guru

Here is a useful article on strategies to retain customers.  As you know, it is far easier to retain a customer than to win a new one.  This all builds on the series of posts I have been doing on improving the customer experience.

http://www.smallbiztechnology.com/archive/2017/04/how-to-become-a-customer-retention-guru.html/#.WQh1ERPyt1s