Jul 12, 2017 Here’s How Small Businesses Beat the E-commerce Big Guys
Posted at 09:20h in Customer Experience, Small Business Tips, Technology 0 Comments
Here is a useful article describing how to offer e-commerce capability and fulfillment with service that matches or exceeds the big boys while maintaining your company’s uniqueness.
Offer flawless service, and your customers will keep coming back.
Lately, e-commerce order and fulfillment seems dominated by Goliaths. In 2016, e-commerce giant Amazon set a new precedent — delivering more than two billion items for other merchants, double the number from just one year before. It may seem like Amazon is going to gobble up all of e-commerce any day now, but as more vendors default to FBA, Fulfillment by Amazon, I see a golden opportunity to embrace smallness…
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