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Management Consulting for Small and Mid-sized Companies

Why You Need a Technology Plan Before you purchase software that is going to provide an important function for your business such as for customer relationship management (CRM), work flow management, customer service or the like, you should develop a technology plan.  While the software you...

Many Customer Relationship Management (CRM) systems can be used to prepare an estimate or sales proposal for a prospective customer.  As we discussed last time, a CRM typically has a place to track opportunities, the value of those opportunities, the timeframe to close, etc., in...

I have been writing about the Apollo Profit Acceleration Technique™ for a while now.  Here is your opportunity to learn more.  I am going to be holding a free seminar where I will be explaining how this powerful technique can be used to improve the...

Customer Relationship Management (CRM) Systems are often used to organize the sales activities of a company.  In its most basic form, prospect information is entered in the system and reminders are set to follow up.  Information will include the usual, name, title, company name, phone,...

A customer relationship management system (CRM) is a software package that allows a company to enter information about their customers and prospective customers and to keep notes and capture interactions such as emails back and forth. A key component of consistently providing excellent customer service is...

This seminar will help you understand how to figure out what features your customers really value and how much they are willing to pay.  This in turn will help you drive sales, market share and profitability.   Please join me for a free seminar. Date: Tuesday, April 9, 2019...

[caption id="attachment_9201" align="alignright" width="300"] The Result Of Product Feature Optimization[/caption] You may be challenged to figure out how to select from a range of features in the development of a new product or service.  How are you supposed to understand what features your prospective customers really...

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